The Code42 Reality Check: Why Your Security Team is Struggling
With Mimecast's acquisition of Code42, enterprise security teams are discovering what many already suspected: their insider risk platform has fundamental limitations that no amount of tuning can fix. Real customers are reporting critical gaps that leave organizations vulnerable, while security teams drown in noise and manual processes.
If you're experiencing these frustrations, you're not alone. We've compiled feedback from actual Code42 deployments to show you exactly why organizations are making the switch to Nightfall—and how you can too.
The Code42 Problems Your Team Faces Every Day
1. Critical Detection Blind Spots
Based on real customer feedback, Code42's detection capabilities are fundamentally broken:
- No copy/paste protection - One customer discovered Code42 cannot cover copy/paste functionality at all
- Can't see inside files - Code42 cannot track what is inside the file and whether there is sensitive data inside - only picks up sensitive data based on metadata/file name
- No content scanning for text or images - Mostly tracks/scans files, not text uploaded to SaaS apps. No OCR or screenshot detection capabilities.
- Metadata gaps - Metadata in alerts isn't specific enough
2. Broken Blocking and Remediation
Customers report Code42's blocking is essentially useless:
- Browser-only blocking - Code42 has implemented block through the browser extension. This means that browser extensions need to be deployed on all devices/browsers for block to work.
- No universal blocking - There is no ability to block any traffic to an unsanctioned destination
- Watchlist-only policies - Blocking is only available when the policy is scoped to a specific user “watchlist”
- Manual risk management - High risk users are managed manually through lists vs Nightfall that sync IdP group changes dynamically
3. Massive Coverage Gaps
Multiple customers cite missing coverage across critical apps:
- No Slack protection
- No Jira or Confluence monitoring
- No AI tool visibility
- Limited to basic file tracking without understanding transformations or content
4. Operational Nightmare
The real cost of Code42 goes beyond licensing:
- Rigid 180-day retention with no flexibility for investigations
- Pre-defined policies that can't be customized for your organization
- Heavy endpoint agent causing performance issues
- No integration with modern security stacks
- Complex deployment - Product has a lot of moving parts and would take a lot of time to get it set up properly
5. The Mimecast Uncertainty
Customers express concern about the acquisition and slow pace of product innovation. Code42 Incydur product direction and future is as it has been absorbed into the email security suite.
Enter Nightfall: Purpose-Built for Modern Insider Risk
Nightfall directly addresses every Code42 limitation with AI-native architecture designed from day one for comprehensive data loss prevention:
Real Detection That Actually Works
Unlike Code42's metadata-only approach, Nightfall delivers:
- Full content inspection - OCR, computer vision, and deep file analysis
- Real-time detection - Millisecond response times, not 10-30 minute delays
- Cloud file sync, browser file uploads, source code exfiltration, copy/paste protection and coverage across more exfiltration vectors
- AI-powered understanding - Detects intellectual property and confidential documents, not just patterns
- 95% accuracy from day one - Dramatically reduced false positives
Blocking That Actually Blocks
Stop threats everywhere, not just in browsers:
- Universal blocking across all exfiltration vectors
- Granular controls based on user roles, data sensitivity, and context
- Automated remediation from coaching to blocking
- Dynamic user risk scoring with automatic IdP synchronization
Complete Coverage Across Your Stack
Protect data everywhere it lives:
- Endpoint agents for macOS, Windows and browser plugin across Chrome, Safari, Firefox and Edge
- API based coverage for Slack, Google Workspace, Microsoft 365, Atlassian Suite, Salesforce, Notion, Zendesk, AI apps
- Comprehensive email DLP (Gmail and Exchange)
- Complete data lineage tracking with broad support across exfiltration vectors like clipboard copy/paste, cloud file sync, browser file upload and more
Operations That Scale
Built for lean security teams:
- Deploy in hours, not weeks or months
- AI DLP SOC agent for natural language investigations
- Automated policy tuning that improves over time
- Flexible retention and compliance controls
- Native SIEM/SOAR integration
Your 30-Day Migration Path
Week 1: Immediate Value
Day 1-3: Rapid Deployment
- Deploy Nightfall's lightweight agents on macOS, Windows (few hours vs Code42's weeks)
- Configure SaaS integrations including Slack, Atlassian, Microsoft 365, Google Workspace, Notion, Zendesk, Salesforce, AI apps
- Enable AI-powered detection policies
Day 4-7: Coverage Expansion
- Enable cloud file sync, browser file upload, copy/paste monitoring across all applications
- Set up email DLP for Gmail or Exchange Online; Setup automated blocking, quarantine, automated or manual encryption for outgoing emails
Week 2: Intelligence Building
Day 8-14: AI Optimization
- Annotate any false positive findings and automatically train Nightfall’s ML detectors on your specific intellectual property
- Create custom classifiers Code42 can't support
- Configure automated remediation workflows
- Connect SIEM/SOAR platforms
Week 3: Validation
Day 15-21: Side-by-Side Comparison
- Measure detection accuracy (expect 70-90% fewer false positives)
- Validate complete coverage for exfiltration vectors including including automated and manual remediation capabilities
- Test blocking across all vectors - endpoints & AI apps, SaaS apps, email, cloud storage and more
- Train team on AI SOC agent features - investigate with natural language prompts and remediate as per recommendations
Week 4: Full Migration
Day 22-30: Complete Transition
- Migrate users, user groups with dynamic risk scoring
- Implement granular policies Code42 can't support
- Decommission Code42 agents
- Enable full automated remediation
Real Results from Code42 Migrations
Organizations switching from Code42 report:
- 90% reduction in alert noise through AI-powered accuracy
- First insider threat detected within 24 hours (that Code42 missed)
- Complete AI visibility on day one
- 80% faster investigations with natural language queries to Nyx
- Zero blind spots with highly accurate content inspection
The Bottom Line: Why Wait?
Every day on Code42 means:
- Insider threats moving through several exfiltration vectors undetected
- AI tools operating in the shadows
- 10-30 minute delays while threats escape
- Security teams buried in false positives
- Critical files exfiltrating based only on metadata checks
Meanwhile, Nightfall customers are:
- Catching threats Code42 literally cannot see
- Protecting intellectual property with real content analysis
- Blocking exfiltration everywhere, not just in browsers
- Investigating in natural language, not complex queries
- Building proactive security with AI that learns
Don't Let Mimecast Decide Your Security Strategy
The Mimecast acquisition signals the end of Code42 as a dedicated insider risk platform. While they focus on email security integration, your organization needs comprehensive protection today.
Take action now:
- Get a personalized migration assessment showing exactly which Code42 gaps put you at risk
- See Nightfall detect threats Code42 misses in your environment
- Experience AI-powered investigation that makes your team more effective
- Start your 30-day migration with full support from Nightfall
Our migration team has helped dozens of organizations escape Code42's limitations. We know every gap, every workaround you've tried, and exactly how to give you the protection you actually need.
Ready to see what Code42 has been missing? Contact sales@nightfall.ai for a gap analysis and proof of concept.
Current Code42 customers may qualify for special migration pricing and accelerated onboarding. Don't wait for the next incident to expose Code42's limitations.